Privacy Policy
Information We Collect
Personal Information You Provide
When you fill out forms on our website, call our clinic, request an appointment, or visit one of our locations in person, we may collect personal information, including your name, phone number, email address, date of birth, relevant health information, insurance details, billing information, and any other personal data you voluntarily provide.
This information helps us respond to your requests, coordinate care, schedule appointments, verify benefits, and provide physical therapy and wellness services tailored to your needs.
SMS/Mobile Sharing Clause and Terms and Conditions
Forever Fit Physical Therapy & Wellness will not sell or share your mobile information with any third parties for marketing or promotional purposes. After you opt-in to receive SMS messages, Forever Fit Physical Therapy & Wellness may use SMS to respond to your questions and send appointment reminders, cancellations, and rescheduling updates. Message frequency may vary. Standard message and data rates may apply. Consent is not a condition of purchase. You may opt out at any time by replying with “STOP” or get help by replying “HELP.” Our customer support number is (301) 421-1125.
Automatically Collected Information
When you visit our website, certain information may be collected automatically. This may include your IP address, browser type, device information, operating system, pages visited, referral source, and time spent on our site.
This data helps us improve website functionality, understand how visitors use our site, and create a better online experience for patients and prospective patients.
How We Use Your Information
We may use your information to provide physical therapy, occupational therapy, and related healthcare services; communicate with you about care, appointments, and inquiries; verify insurance; process billing or payments; respond to website form submissions; improve our website functionality; and support service delivery across our locations.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
HIPAA Compliance
As a healthcare provider, Forever Fit Physical Therapy & Wellness is committed to handling Protected Health Information, also known as PHI, in accordance with the Health Insurance Portability and Accountability Act, commonly known as HIPAA.
Your PHI is handled with care and confidentiality. We only share your PHI when permitted or required, including with your consent, to coordinate treatment, to secure payment, for healthcare operations, as required by law, or for public health and safety purposes.
You have the right to access your health records and request corrections to your records as permitted by applicable law.
Third-Party Services
We may use trusted third-party services, such as website analytics tools, to better understand how visitors interact with our site. These services may collect non-identifying information such as browser type, referral source, pages visited, and general website usage patterns.
Our website may also contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those third-party websites.
Data Security
We implement reasonable technical, administrative, and physical safeguards to help protect your personal information from unauthorized access, use, disclosure, or loss.
While no system can be guaranteed to be completely secure, we take reasonable steps to protect the information entrusted to us.
Cookies
Our website may use cookies to enhance the user experience, analyze website traffic, and improve site performance. Cookies are small files stored on your device when you visit certain websites.
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Your Rights and Choices
As a user of our services, you may have the right to know what personal information we collect and how it is used, request access to your personal information, request corrections to inaccurate information, request limitations on how certain information is used or shared, and file a complaint if you believe your privacy rights have been violated.
To exercise any of these rights, please contact us using the information below.
Children’s Privacy
We do not knowingly collect personal information from children under 13 through our website. If you believe we have received personal information from a child under 13, please contact us so we can promptly review and delete the information as appropriate.
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date when applicable.
We encourage you to review this Privacy Policy regularly. Your continued use of our website or services indicates your acceptance of any updates.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Forever Fit Physical Therapy & Wellness
Phone: (301) 421-1125
Email: info@foreverfitptw.com
Address: 3901 National Drive #100, Burtonsville, MD 20866
Appointment Requests: Request an Appointment
